Jio down: From the afternoon of June 16, Reliance Jio users in Kerala faced heavy network problems. Thousands of people lodged complaints of mobile network, internet connectivity and even obstruction in Jio Fiber services. However, now the services of the company have been restored. The beginning started around 1:30 pm when about 200 users reported problems related to the network according to the data of the dowdatector.

But within just an hour, ie by 2:17 pm, this number reached more than 12,000. About 56% of these users suffered problems related to mobile data while 29% were having problems with mobile signals and 15% in Jio fiber connections.

Users’ response on social media

On the social media platform X (first Twitter), users shared the “no service” and empty signal bar screenshots and tagged Jio and sought answers. However, there was no official statement from the company till the news was written. This problem is limited to Kerala only or has spread all over India, the situation is not clear at the moment. Jio has also faced light outage before, but this time the matter seems serious due to sudden complaints. It is expected that this technical update or backnd may be the result of a disturbance, but the real reason has not been revealed yet.

No answer came from the company

Until no concrete response comes from Jio, users are being advised to restart the phone or try to re-connect to the network by turning on-off the airplane mode. But the way the problems have come out, it seems that the matter is from the company itself.

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